Data Deletion Request
Request deletion of your Social Auto-Poster data
Data Deletion Request
What Data We Store
When you use the Social Auto-Poster, we store the following data:
- OAuth Tokens: Encrypted access tokens and refresh tokens for connected social accounts (Facebook, Instagram, Google Business Profile)
- Connection Metadata: Your user ID, platform type, provider account ID (Page/Account ID), display name, and selected posting destination
- Post Data: Post content (text), image URLs (hosted by us), scheduled times, post status, and delivery attempt logs
What We DON'T Store
- Passwords: We never have access to or store your Facebook, Instagram, or Google passwords
- Existing Posts: We don't read or store your existing social media posts
- Analytics Data: We don't store engagement metrics, comments, or any analytics data from your posts
- Personal Information: Beyond what's necessary for posting, we don't collect additional personal information
How to Request Deletion
To request deletion of your Social Auto-Poster data, please email us at:
Please include:
- Your account email address
- A clear statement that you want to delete your Social Auto-Poster data
- Confirmation that you understand this will disconnect all social accounts and delete all queued posts
What Happens After Your Request
Once we receive your request, we will:
- Verify your identity (to ensure the request is legitimate)
- Disconnect all connected social accounts (Facebook, Instagram, Google Business Profile)
- Delete all stored OAuth tokens and connection data
- Delete all queued and scheduled posts
- Delete all post history and activity logs
- Confirm deletion via email
Timeline: We process deletion requests promptly, typically within 7 business days of verification.
Quick Disconnect (Self-Service)
You can also disconnect your accounts immediately without requesting full data deletion:
- Go to Social Auto-Poster → Setup
- Click "Disconnect" for each connected platform
- This immediately removes all tokens and stops all posting
- Note: This removes connection data but may not delete all post history (use email request for complete deletion)
Note: Deleting your data will permanently remove all connection information and post history. You will need to reconnect your accounts if you want to use Social Auto-Poster again in the future.
